Online Store Policy

Beco is the original colorful modern soft structured baby carrier. We created Beco to give parents a design conscious and eco-friendly alternative. As a company we are committed to creating products that are practical, well-made and long-lasting as well as lovely to look at.

Before anybody else had applied a bold colorful look to a modern baby carrier, Gabby Caperon, an avid athlete, designer and fun loving parent, was patching together the first Beco Baby Carrier prototype from things she found around her home.

Born in 2005, Beco Baby Carrier Inc started by creating hand-crafted one-of-a-kind baby carriers and has since grown into a modern enterprise with a full line of award-winning products. Distribution of our products can be found all across Northern America as well as more than 30 countries around the world.

Beco baby carriers have been featured and praised in many various printed and online media including the Fit Pregnancy, Mothering, Parenting, Babytalk, Kiwi, Pregnancy & Newborn, OC Family Green Child Magazine and Canadian Family.

Shipping is charged at a flat fee of $10.00 per order (for a delivery timeframe of up to 15 business days).

Returns/refunds
Every item is checked over carefully before we send it to you. Should you find your item faulty, please contact us to arrange a replacement or refund. Items are to be returned to us at your cost.

All Beco products come with a 1 year manufacturers' warranty against defects. This does not cover misuse, or damage by user.

All items must be returned to us unopened, unused, in original packaging and within 14 days of purchase.

Please contact us prior to returning any item.

Please choose carefully. Due to hygiene reasons, unfortunately, we do not allow change of mind returns or exchanges.

Payments
Payments are accepted by credit card through PayPal. PayPal offers safety and assurance for your purchase. You do not need to have a PayPal account to use this service. More information on PayPal can be found here on their website here.

Out of stock
Should the item your wish to purchase be out of stock, please contact us for details for when it will available to purchase.

Privacy
We value and respect your need for privacy. The information you provide us with is only used for us to process your order. We will not share your information with any outside parties - ever!

Likewise, we will not spam you with emails. Unless you have signed up for our newsletter, we will only contact you in regards to your order/s.

Pricing
All prices at are in AUD and are inclusive of GST. A tax invoice will be issued with your order.

Promotions/Sales
From time to time we will have special sales and promotions.